What You'll Gain:

🩺 Actionable tips & real-world examples 🩺 Tools to create a client-centered experience 🩺 Insights into the latest trends shaping veterinary client loyalty Pet owners today demand more accessibility and support. This webinar will equip you with practical, proven strategies to ensure your practice thrives in a competitive market.

Dr. Lori M. Teller, DVM, DABVP (Canine/Feline), CVJ

Dr. Lori Teller is a Clinical Professor in the Department of Small Animal Clinical Sciences at Texas A&M University College of Veterinary Medicine & Biomedical Sciences. She is a Founding Fellow of the TAMU Telehealth Institute and a Fellow at the Texas A&M University Center for Health Systems and Design. A Diplomate of the American Board of Veterinary Practitioners (ABVP) specializing in canine and feline care, Dr. Teller also serves as a Regent and Board Member of ABVP. With a distinguished career in veterinary telemedicine and clinical practice, she continues to lead advancements in veterinary care and education.

About the course

In this webinar, you’ll discover five practical strategies to deepen bonds with your clients, from solving their pet care needs beyond the exam room to delivering exceptional service that keeps them coming back. Learn how to stand out, strengthen relationships, and build trust in an increasingly competitive veterinary landscape. We’ll share actionable tips and examples to help you implement these strategies in your practice, and you’ll leave with the tools to create a truly client-centered experience.